CONTACT US
Live Chat
Phone
Contact form
Useful Contact Queries
If you need to make changes to your order, please contact our customer service team as soon as possible. We’ll try our best to accommodate your request, however please note that changes may not be possible if your order has already been processed or shipped to you.
The best way to contact Giftmoo is through our Live Chat feature. Simply click on the Live Chat icon on our website to initiate a real-time conversation with our friendly and knowledgeable customer support team. Get instant assistance, answers to your queries, and personalized recommendations for the perfect gift experience. We’re here to make your gifting journey seamless and delightful!
We’re always open to collaboration opportunities! Whether you’re a potential partner, influencer, or media representative, please reach out to us and email at [email protected] with details about your proposal or inquiry, and we’ll be in touch soon.
If you experience any technical issues while browsing our website or encounter difficulties accessing your giftmoo account, please contact our support team immediately. Provide as much detail as possible about the issue, including any error messages you may have received, so we can investigate and resolve the problem promptly and efficiently.
Let's chat
At Giftmoo, we provide multiple options for our customers to contact us and receive assistance with their inquiries or concerns. Our customer service team is available during weekdays, from 9:00 am to 4:30 pm, to answer any questions and provide support.
You can reach us via live chat, which allows you to have an immediate conversation with one of our customer service representatives. Our live chat feature is available on our website, and you can access it by clicking on the chat icon located in the bottom right corner of the screen.
Alternatively, you can contact us by email. Simply send us an email to our customer support email address, or using the contact form and we will get back to you as soon as possible.
Finally, we also offer phone support, where you can speak directly with a member of our customer service team.
