How may we help you?

To create an account, simply click on the “Sign up” button on the homepage or account page. Fill in the required information, such as your name, email address, and password, and follow the prompts to complete the registration process.

Yes, GiftMoo offers social media account integration for seamless registration and login. You can choose to sign up or log in using your existing accounts from platforms like Google, TikTok, Microsoft, Twitter, Yahoo, and more. Look for the respective buttons or options on the signup or login page.

To update your account information, log in to your account and navigate to the “Account details” section. Here, you can edit your name, email address, shipping address, and other relevant details. Remember to save your changes before exiting the page.

Yes, you can save multiple shipping addresses in your account. During the checkout process, you can select the desired shipping address from the options available.

To view your order history, log in to your account and go to the “My Orders” section. Here, you will find a comprehensive list of your previous orders, including order numbers, dates, and status updates.

Yes, you can track the status of your order. Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment through the shipping carrier’s website.

Our ability to cancel or modify an order depends on its current status and various factors. We recommend reaching out to our customer support team as soon as possible via email or phone to discuss any changes or cancellations you wish to make.

At GiftMoo, we take the privacy and security of your personal information seriously. We employ industry-standard security measures to protect your data. For more information, please refer to our privacy policy.

If you experience any problems with your account, such as login issues or account access problems, please contact our customer support team. They will assist you in resolving the issue and getting back to enjoying your GiftMoo experience.

If you forget your password, click on the “Forgot Password” link on the login page. Provide the email address associated with your account, and we will send you a password reset link. Follow the instructions in the email to reset your password.