Hi {billing_name},

Thank you for your recent order with us. We regret to inform you that your order no {order_id}, is currently out of stock. We sincerely apologize for any inconvenience this may have caused.

To ensure your satisfaction, a full refund for the purchase of order {order_id} has been processed. You can expect the refund to be reflected in your account within 3-5 business days, depending on your financial institution.

We understand this may not have been the experience you anticipated, and we greatly appreciate your understanding. If there’s anything else we can assist you with or if you have any further questions, please don’t hesitate to contact our customer support team.

Thank you for your patience and understanding.

Best regards,

Chris

Giftmoo Team